Privacy policy
Last updated: 20 October 2026
This policy explains how MILEVI LTD ("MILEVI", "we", "us") collects and uses personal data through milevi.co.uk, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data controller
MILEVI LTD (company no. 16474433, registered in England and Wales) is the controller of personal data collected through this website. Registered office: 177 Coombe Lane West, Kingston upon Thames, KT2 7DH. For any data protection matter, contact milevi.ltd@gmail.com.
2. Personal data we collect
When you submit the contact form, we collect:
- your name and organisation;
- your email address and, if provided, telephone number;
- the type of organisation you represent (for example, supplier or retailer);
- any information you include in your message.
When you visit the website, our hosting provider and font provider automatically receive technical data such as your IP address, browser type and the pages requested. This is necessary to deliver the website and is described further below. We do not use analytics, advertising or tracking cookies.
3. How and why we use your data
- Responding to enquiries: to reply to your message and, where relevant, discuss supply, pricing or samples. Lawful basis: our legitimate interests in responding to business enquiries, and steps taken at your request before entering into a contract.
- Managing customer accounts: if you become a customer, to process orders, deliveries and invoices. Lawful basis: performance of a contract and compliance with legal obligations (for example, tax and accounting records).
- Operating and securing the website: to deliver pages and protect the site against misuse and spam. Lawful basis: legitimate interests.
We do not send marketing communications without your consent, and we do not use your data for automated decision-making or profiling.
4. Who we share your data with
We share personal data only with service providers that help us operate our business, under appropriate contractual terms:
- Netlify, Inc.: website hosting and processing of form submissions;
- Google LLC: email services (Gmail) and web font delivery (Google Fonts).
We may also disclose data where required by law or to professional advisers such as accountants and legal advisers. We do not sell or rent personal data.
5. International transfers
Our service providers may process personal data outside the UK, including in the United States. Where this happens, transfers are protected by appropriate safeguards, such as the UK Extension to the EU-US Data Privacy Framework or the International Data Transfer Addendum to the EU Standard Contractual Clauses.
6. How long we keep your data
Enquiry details are kept for up to 24 months after our last contact with you. If you become a customer, we keep transaction records for six years from the end of the relevant financial year, as required by UK tax law.
7. Security
The website is served exclusively over encrypted HTTPS connections, and access to enquiry data is restricted to MILEVI's directors.
8. Your rights
Under UK data protection law you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased;
- restrict or object to our processing of your data;
- receive your data in a portable format;
- withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, email milevi.ltd@gmail.com. We will respond within one month. There is normally no charge.
9. Complaints
If you are unhappy with how we have handled your personal data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk/make-a-complaint or on 0303 123 1113.
10. Changes to this policy
We may update this policy from time to time. The current version will always be published on this page, with the date of the latest revision shown above.